Never miss another call. Never lose another emergency.
CallsAround is the phone line that never sleeps — an AI receptionist that answers every call and books the work, plus a dispatch engine that rings your on-call chain until a real human picks up.
Your own local number · no contracts · configured from a dashboard, not a consultant
Built like infrastructure, not a chatbot
An answering service is only worth it if the emergency actually reaches a human. CallsAround owns the whole handoff — from first ring to bridged call — and forwards at the carrier if anything fails.
24/7 AI Receptionist
A natural-voice agent answers every call on your own local or toll-free number — qualifies leads, answers business FAQs, and takes messages around the clock.
Emergency Dispatch
Real emergencies ring your on-call chain in order, with retries and per-contact timeouts, until an actual human picks up. No emergency ever goes to voicemail.
Voicemail Detection
Answering machines are detected in about two seconds and skipped — the chain never "succeeds" by leaving a voicemail.
Warm Transfers
The reached tech hears who is calling and why, and confirms with a keypress before being bridged. No cold handoffs, no "who is this?"
Carrier-Level Failover
If the entire AI stack goes down, a canary flips your number to plain carrier forwarding at the phone network — so dead air is structurally impossible.
Calendar Booking
Connect Google Calendar, offer real open slots mid-call, and send confirmations from your own business email.
Recordings & Transcripts
Every call is logged with an in-dashboard audio player, speaker-turn transcript, disposition, cost, and the full escalation timeline.
SMS Alerts & Blasts
SMS at every escalation step, and a team-wide blast with the caller's number if a chain is exhausted without a human.
API & Webhooks
An API-first platform — lines, chains, calls, usage, and signed outbound webhooks let your field-service software integrate directly.
Live in an afternoon
Four steps from sign-up to a phone line that never sleeps — no consultant required.
Pick a number & template
Search live local or toll-free inventory, or port yours. Choose an industry template so the agent already knows your business.
Shape your agent
Name it, pick its voice, write the greeting, load FAQs and hours — then test it by chat or have it call you.
Build your on-call chain
Who rings first at 2 AM? Who is next after 25 seconds? Where do calls land if nobody answers? You decide.
Go live
Invite your team and your line is live — most businesses the same afternoon.
Built for home-service businesses
Every industry template ships with a tuned greeting, business facts, and escalation phrases — so the agent sounds like it works there on day one.
Restoration & Mitigation
Water, fire, and mold. Floods and fires don't book appointments — capture the emergency and get a human on the line.
HVAC & Plumbing
A no-heat call in January is revenue and reputation. Answer it, qualify it, and dispatch it — day or night.
Cleaning & Field Services
Quotes, reschedules, and gate codes handled automatically, so your team stays on the job instead of the phone.
One line. One monthly price.
Per line, per month. Month-to-month, no contracts, cancel anytime.
Receptionist
Every call answered, every lead captured.
Dispatch
For businesses with real emergencies.
Bring your number — port in at no extra charge. No surprise bills: live usage meters, alerts at 80% and 100%, flat overage.