---
title: "Security — ItemStage | Platform Security Overview"
description: "How ItemStage protects customer item data, photo evidence, operator activity, and chain-of-custody records."
lang: en
json-ld:
---

[![TetraCore Logo](/lovable-uploads/f8ea3e1f-4668-4dc0-aedd-6bfcdfc60d00.png)TetraCore ](/)

[Home](/)

[Products](/products)

[Services](/services)[About](/about)[Insights](/insights)[Support](/support)[Start a Project](/contact)

ItemStage is a [TetraCore](/) product — built in Ohio. [Full site: itemstage.com](https://itemstage.com)

ItemStage [Overview](/itemstage)[Product](/itemstage/product)[Features](/itemstage/features)[Restoration](/itemstage/industries/restoration-processing)[Refurbishment](/itemstage/industries/refurbishment-certification)[Pricing](/itemstage/pricing)[Case Study](/itemstage/case-study)[Chain of Custody](/itemstage/resources/chain-of-custody-item-tracking)[Photo Docs](/itemstage/resources/photo-documentation-for-restoration)[Security](/itemstage/security)[Privacy](/itemstage/privacy)[Book a Demo](/itemstage/contact)

[ItemStage](/itemstage) Security 

Security

# Built for operations where chain of custody matters.

ItemStage holds photo evidence, operator activity, and per-item custody records on behalf of our customers. We treat that data with controls appropriate to its sensitivity.

## Controls overview

### Encryption in transit

All traffic to and from ItemStage is encrypted via TLS 1.2+.

### Encryption at rest

Customer data and photo evidence are encrypted at rest in our managed cloud infrastructure.

### Access controls

Role-based access for administrators, managers, and operators. SSO available on multi-site plans.

### Operational security

Production access is least-privilege, audited, and uses MFA. Vendor sub-processors are reviewed.

### Hosting & backups

Hosted on enterprise-grade cloud infrastructure with automated backups and point-in-time recovery.

### Audit-ready exports

Per-item audit-trail export means customers retain a portable, verifiable record of work performed.

## Common security questions

Who owns the data?

The customer owns its data — items, photos, checklist answers, and chain-of-custody records. TetraCore processes it solely to provide the ItemStage service.

Can I export everything?

Yes. Per-item or per-job audit-trail export — CSV plus image bundle — is included on every tier.

What happens on termination?

Customers can export their data. TetraCore deletes customer data per the agreement.

Do you support SSO?

Single sign-on is available on Multi-site plans.

Who do I contact for security questions?

security@tetracorehq.com

## Related ItemStage pages

-   [ItemStage overview](/itemstage) — what the platform does.
-   [Product tour](/itemstage/product) — stages, scans, photos, exports.
-   [Features](/itemstage/features) — operator app, dashboards, integrations.
-   [Privacy policy](/itemstage/privacy) — data collection, retention, and rights.
-   [Chain-of-custody guide](/itemstage/resources/chain-of-custody-item-tracking) — evidence and audit trail.
-   [Photo documentation](/itemstage/resources/photo-documentation-for-restoration) — capture, storage, and sharing.
-   [Pricing](/itemstage/pricing) — SSO and security features per plan.
-   [Book a security review](/itemstage/contact) — request a controls walkthrough.
-   [TetraCore support](/support) — incident response and security questions.

![TetraCore Logo](/lovable-uploads/f8ea3e1f-4668-4dc0-aedd-6bfcdfc60d00.png)TetraCore 

## Company

-   [Home](/)
-   [About](/about)
-   [Products](/products)
-   [Services](/services)
-   [Insights](/insights)
-   [Careers](/careers)
-   [Contact](/contact)
-   [Support](/support)

## Products

-   [FourSight](/products/foursight)
-   [LinkPilot](/products/linkpilot)
-   [VoterCXM](/products/votercxm)
-   [ItemStage](/itemstage)
-   [Franexis](/franexis)
-   [CallsAround](/callsaround)

## VoterCXM

-   [State Parties](/products/votercxm/state-parties)
-   [County Parties](/products/votercxm/county-parties)
-   [PACs](/products/votercxm/pacs)
-   [Voter Outreach](/products/votercxm/voter-outreach)

## Trust & Legal

-   [Privacy Policy](/privacy)
-   [Terms of Use](/terms)
-   [ItemStage Security](/itemstage/security)
-   [ItemStage Privacy](/itemstage/privacy)
-   [Franexis Security](/franexis/security)
-   [Franexis Privacy](/franexis/privacy)

© 2026 TetraCore. All rights reserved.

TetraCore — the Ohio software studio. Not affiliated with Tetracore, Inc. (biotechnology).

Empowering your digital future through AI-powered innovation.

Software Solutions Systems Security