---
title: "Security — Franexis | TetraCore"
description: "Franexis security overview: multi-tenant RLS, RBAC, TOTP MFA, encryption, audit logging, vulnerability management, backups, and infrastructure controls."
lang: en
json-ld:
---

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Franexis is a [TetraCore](/) product — built in Ohio. 

Franexis [Overview](/franexis)[Product](/franexis/product)[Features](/franexis/features)[For Franchisors](/franexis/for-franchisors)[For Franchisees](/franexis/for-franchisees)[Pricing](/franexis/pricing)[Case Study](/franexis/case-study)[Royalties](/franexis/resources/royalty-management)[Compliance](/franexis/resources/franchise-compliance)[Security](/franexis/security)[Book a Demo](/franexis/contact)

Security

# Security at the core 

Tenancy, access, encryption, and audit are first-class platform concerns — not bolted-on features.

## Security controls

### Multi-tenant isolation

Every business table carries tenant\_id and (where applicable) franchisee\_id. Row-Level Security enforces isolation on every read and write.

### RBAC + MFA

Roles live in a dedicated user\_roles table behind a has\_role() security-definer function. TOTP MFA is supported for every user.

### Encryption

TLS 1.2+ in transit. AES-256 at rest. Secrets stored in a managed secret store, never in code.

### Audit logging

Sensitive actions are written to an immutable audit\_log with who/what/where/when.

### Vulnerability management

Continuous dependency scanning, periodic penetration testing, and a private disclosure channel for security researchers.

### Data residency & backups

Single-region by default with daily backups and point-in-time recovery. Multi-region available for Enterprise.

### Infrastructure

Hosted on hardened cloud infrastructure with network isolation, least-privilege IAM, and managed Postgres.

### Responsible AI

No tenant data is used to train third-party models. AI features are opt-in per tenant.

Report a security issue: [security@tetracorehq.com](mailto:security@tetracorehq.com)

## Related Franexis pages

-   [Franexis overview](/franexis) — multi-tenant franchise operations platform.
-   [Product tour](/franexis/product) — modules, tenancy model, and integrations.
-   [Features](/franexis/features) — CRM, royalties, audits, field service, reporting.
-   [Pricing](/franexis/pricing) — per-brand plans with security included on every tier.
-   [Franchise compliance](/franexis/resources/franchise-compliance) — how audits and document tracking work.
-   [Privacy policy](/franexis/privacy) — what data we process and how.
-   [Book a security-focused demo](/franexis/contact) — review controls against your requirements.
-   [TetraCore support](/support) — for security questions and incident response.

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## Products

-   [FourSight](/products/foursight)
-   [LinkPilot](/products/linkpilot)
-   [VoterCXM](/products/votercxm)
-   [ItemStage](/itemstage)
-   [Franexis](/franexis)
-   [CallsAround](/callsaround)

## VoterCXM

-   [State Parties](/products/votercxm/state-parties)
-   [County Parties](/products/votercxm/county-parties)
-   [PACs](/products/votercxm/pacs)
-   [Voter Outreach](/products/votercxm/voter-outreach)

## Trust & Legal

-   [Privacy Policy](/privacy)
-   [Terms of Use](/terms)
-   [ItemStage Security](/itemstage/security)
-   [ItemStage Privacy](/itemstage/privacy)
-   [Franexis Security](/franexis/security)
-   [Franexis Privacy](/franexis/privacy)

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